ScopeGuard support
How can we help?
Find answers for the first release of ScopeGuard on iPhone.
Contact
Need direct assistance?
Include your iOS version, ScopeGuard version, and the steps that led to the problem. Do not email confidential client information or Change Order PDFs unless necessary.
Frequently asked questions
Quick answers
Where is my ScopeGuard data stored?
Your business profile, projects, client requests, and Change Orders are stored locally on your iPhone. ScopeGuard 1.0 does not provide an account, server sync, or its own cloud backup.
Why can’t I generate a Change Order PDF?
Open Settings and add your freelancer or company name. Then confirm that the project has an out-of-scope client request with an impact estimate before creating the Change Order.
How do I share a Change Order?
Open the Change Order, choose Preview PDF or Prepare PDF for Sharing, and use the iOS share sheet to select Mail, Messages, Files, or another destination.
How do I delete my data?
Delete individual projects or requests from their lists, or open Settings and choose Erase All Local Data. Deleted local data cannot be recovered by ScopeGuard.
Before contacting support
Try these safe checks
- Confirm your iPhone is running iOS 17 or later.
- Close and reopen ScopeGuard.
- Check that required names and amounts are filled in.
- Keep ScopeGuard installed while a data issue is being investigated.